Stop missing critical calls. AI analyzes every conversation instantly, replacing manual QA with total visibility and perfect compliance.
Traditional QA misses 98% of conversations. Total View AI analyzes every call, ensuring zero blind spots and perfect compliance.
AI-generated scorecards identify improvement areas and create personalized coaching tasks for each agent.
Instant coaching after every call
Track improvement over time
Custom coaching for each agent
AI extracts sentiment and key moments from every conversation
Track sentiment shifts during calls
AI identifies customer emotions
Highlight critical conversation points
Customize AI interpretations with simple toggles and checklists
AI automatically scores each quality point and provides detailed explanations
Create your own quality criteria
Industry-standard quality frameworks
Get notified of quality issues
Watch calls transform into insights instantly
Visual call patterns and insights
Instant analysis and scoring
Monitor all calls in real-time
Upload a call and see AI analysis in action
Drag & drop or click to upload
Choose the plan that fits your call volume
Perfect for small teams
For growing call centers
For large-scale operations
Trusted by Leading Call Centers
Over 10,000 calls analyzed weekly